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Order Module (Customer)

Orders work the exact same way that Quotes and Invoices work.

You can create Orders for Customer/Clients inside of the Contact manager and/or the Orders Module. Orders currently pull parts and services from the Inventory Module.



Order Status Definitions
 
New: The order has not been saved, and will be lost if the order form is closed without saving.
Order Placed: The order has been saved, and any stock has been allocated from inventory. If an order is in this state it is either waiting on back-ordered inventory, or waiting on payment completion.
Ready To Ship: The order has some items on it which require shipping, and either payment has been received or no payment is required prior to shipping.
Complete: The order has been filled, payment received and products shipped if necessary
Cancelled: The order was cancelled
Pending Order:  An order where the customer is unknown.  Typically this is an order placed through an external system such as a website shopping cart.  You can match a pending order to an existing customer or bring them in as a new contact..

Related Categories:

Creating a Customer Order
Customer Order History
Customer Order Listing
Customer Order Search
Customer Order Status (Open, Closed, Received, Backordered and or Cancelled)
Delivery Tickets
Security and Access Rights and Privileges (Customer Order Module)
Work Orders